Three steps. No paperwork.
Enter your details
Enter your insurance details in the portal. We check eligibility for you.
Get instant approval
Our system confirms coverage and pre-authorization in seconds, for most policies, fully automated.
Clear, transparent billing
We bill your insurer directly. You only pay your co-pay (if any) on the day.
Our UAE partners.
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Can't find your question? Our Chat agent is trained on every partner's policy rules.
Which insurers do you direct-bill in Abu Dhabi?
DISC Abu Dhabi direct-bills Thiqa, Sukoon, NAS and Neuron. Run the eligibility check in our booking portal to confirm your specific plan and co-pay before you book.
What if my plan requires pre-authorization?
Our admin team submits the request on your behalf at booking. Approval usually takes 2 to 3 working days, and we'll keep you posted. Book a few days ahead if your plan needs pre-authorization.
Can I claim reimbursement if my insurer isn't on your list?
Absolutely. We'll provide a detailed medical invoice and report for you to submit. Most international insurers (Aetna International, Cigna Global, GeoBlue, WPA) reimburse us as an out-of-network provider.
Is there a co-payment?
It depends on your plan. It depends on your plan. Co-pay is confirmed before your visit.
What does a session cost if I pay myself?
Self-pay rates in Abu Dhabi:
- Physiotherapy and chiropractic: AED 650 first visit, AED 550 each follow-up
- Doctor consultation: AED 650
- VALD strength assessment session: AED 650
Prices are per session and include the clinician's assessment and treatment plan.
Which services are self-pay only?
These three are not billable to insurance:
- Recovery Package (manual therapy, compression, cold plunge): AED 650
- Lymphatic Drainage Package (compression, manual lymphatic drainage, compression): AED 650
- AMIT muscle-activation add-on to an existing session: AED 200
Everything else on your visit can still be direct-billed as normal.
Can I have a DEXA scan or an X-ray in Abu Dhabi?
Not at our Abu Dhabi clinic, we don't have imaging on site.
DEXA, X-ray and ultrasound are available at DISC Diagnostics, our imaging centre in Dubai Healthcare City, where a DEXA total-body scan is AED 1,500. We'll send the referral and share the report with your Abu Dhabi clinician.
Is there a fee if I cancel or reschedule?
Only if you change an appointment less than six hours before it starts. That carries a AED 250 late cancellation fee, which insurance does not cover.
Give us more than six hours' notice, by portal, WhatsApp or phone, and there's no charge.
